+39 081 5511064 / +39 081 5512478

What is your cancellation policy?

  No refund for cancellation 24 hours before the departure. In different situation, please contact us and we will try to find the best solution for you.

Read more

Is your website secure enough for me to pay online?

Our website is completely secure. You should not encounter any problems when paying online.

Read more

What is the minimum number of participants?

We don’t have a minimum number of participants. However, whether the number of participants is not higher than 6 people there could be a english speaking driver instead of a tour guide; anyway, the tour development will be unchanged.

Read more

Do you have reduced rates for children?

We do offer reduced rates for children on most of our tours, although the amount varies from tour to tour. When you are making a booking please contact us to precise this information. For children up to 3 years the tours are free.

Read more

Is an advanced booking necessary or can I just show up at the meeting point?

We strongly suggest our clients to arrive at the meeting point with a previous booking; if you do not book the tour in advance we cannot guarantee that there will be space left on the tour.

Read more

Is it necessary to bring my confirmation voucher with me?

Yes, it is. For most of reservations it is necessary to print your voucher and exchange it in one of our officies, this information will be specified during your reservation.

Read more

Do I need to call in order to confirm my reservation?

If you have booked online through our website www.napoliofficialtour.com and have received our confirmation via e-mail, this will be enough, there is no need to ring and confirm. You should just make sure you are at the meeting point on time (usually 10 minutes before the tour departure). Both meeting points and times are clearly […]

Read more