If you have booked online through our website and have received our confirmation via e-mail, this will be enough, there is no need to ring and confirm. You should just make sure you are at the meeting point on time (usually 10 minutes before the tour departure). Both meeting points and times are clearly specified on the vouchers. But you can always contact us, if it is necessary!
We do offer reduced rates for children on most of our tours, although the amount varies from tour to tour. When you are making a booking please contact us to precise this information. For children up to 3 years the tours are free.
We strongly suggest our clients to arrive at the meeting point with a previous booking; if you do not book the tour in advance we cannot guarantee that there will be space left on the tour.
Yes, it is. For most of reservations it is necessary to print your voucher and exchange it in one of our officies, this information will be specified during your reservation.
We don’t have a minimum number of participants. However, whether the number of participants is not higher than 6 people there could be a english speaking driver instead of a tour guide; anyway, the tour development will be unchanged.


Our website is completely secure. You should not encounter any problems when paying online.


  No refund for cancellation 24 hours before the departure. In different situation, please contact us and we will try to find the best solution for you.